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Blaine,I wanted to give you some feedback on my GS that I purchased from Andrea. I found her to be most helpful, enthusiastic, and informed on the protocols in the sale. Most importantly she still remembers me by name, when I visit your store, which is a great attribute for a continued relationship. This past week I had the occasion to have my GS in for service, and as you know I can be rather critical if things aren't done the way they should be. My contact in service was with Bruce, I called several days in advanced and clearly outlined what I wanted to have done upon my arrival. When I dropped the GS off, Bruce had everything documented exactly as w...
Jimmy Patrick ... Read More »
Outstanding motorcycle dealership. In my 41 years of motorcycle ownership, BMW Grand Rapids is the best motorcycle shop I have ever used, HOME RUN! I have bought 5 motorcycles from BMW Grand Rapids over the last 17 years. From sales, to service, to parts they are professional. Where else can you take your bike for maintenance or repair and then be offered (without even asking) another motorcycle to ride while you are waiting? Service department quotes for repair are accurate, the price for motorcycles, new and used are fair and inspected for reliability & safety. I recommend BMW Grand Rapids to everyone. Sincere thank you, BMW Grand Rapids for your enthusi...
Richard Kasbow ... Read More »
Always friendly/personableAlways superior serviceFantastic staff...
Brandon Lutz ... Read More »
I would like to take this opportunity to thank BMW Motorcycles of Grand Rapids (most specifically Andrea Chappell) for an extremely satisfying experience in purchasing a 1981 BMW R100RT. I live in the San Francisco Bay Area, so it was quite important that I felt comfortable with the sales person. Throughout the entire process, Andrea was professional, knowledgeable and very responsive. Purchasing any bike is a major decision, but when it comes to buying a vintage bike (site unseen), everything becomes quite amplified. I own a 2011 R1200GS, so I was quite knowledgeable of BMW bikes, but buying a bike over 30 years old can be a challenge.After the bike w...
Scott Garland ... Read More »