Contact our service department with your VIN number of your motorcycle and we will check for any outstanding Recalls, Campaigns or Service bulletins.

Dec 2014                     Service Bulletin            R,F,K,C series, Multi-function switches                                                                                                                

June 2014                     Warranty Extension      05-13 R & K series, Fuel level sender warranty extension to 12 years

April 2014                   Recall   13V-617            R1200, K12/1300 Fuel system, Checking fuel pump unit

April 2014                     Recall 14V-065              Scooters, R1200, F700/800 Side stand switch

Active RECALLS can be checked at bmwmotorcycles.com by clicking "Safety Recalls" at the bottom of the page.

To contact our service department,  click here to schedule service work

To contact our Service Department, please call 616.530.6900 or send us an email

BMW ROADSIDE ASSISTANCE 877-680-2176

 

I would like to take this opportunity to thank BMW Motorcycles of Grand Rapids (most specifically Andrea Chappell) for an extremely satisfying experience in purchasing a 1981 BMW R100RT. I live in the San Francisco Bay Area, so it was quite important that I felt comfortable with the sales person. Throughout the entire process, Andrea was professional, knowledgeable and very responsive. Purchasing any bike is a major decision, but when it comes to buying a vintage bike (site unseen), everything becomes quite amplified. I own a 2011 R1200GS, so I was quite knowledgeable of BMW bikes, but buying a bike over 30 years old can be a challenge.After the bike w...
Scott Garland ... Read More »
Blane Kamp and his team are knowledgeable, trustworthy, and supportive. The shop is well stocked and the prices fair. They prepared my bike for trips to Alaska and the Dalton Highway, the Continental Divide, Newfoundland, and Route 66. The service was of the highest quality and the rides amazing. BMWMCGR is a friend I rely on. Jaco Hamman, PhD (Nashville, Customer since 2001)...
Jaco Hamman ... Read More »
Besides the fact we've been friends for years, this is a dealership you can call home. Andrea rocks as a knowledgeable sales person, and all staff are similarly educated and helpful. My departed husband and I bought (30?-I lost count) motorcycles from Blane over the years and never had an issue with any of the bikes or service (except Rod bought the same bike twice during his many purchases-a story we love to relive ). I look forward to new experiences on the 2014 F700GS! I will speak for Rod and myself - top notch bikes at a top notch dealership. - Tuny Pierce, PhD...
Tuny Pierce ... Read More »
The problem was discussed over the phone prior to the repair, Bruce was 99% sure he knew what the problem was and ordered the replacement part ahead of time. They got me in 1/2 hour before my actual repair apointment and replaced the defective part quickly. Excellent Dealership...
Dan Patrick ... Read More »