Contact our service department with your VIN number of your motorcycle and we will check for any outstanding Recalls, Campaigns or Service bulletins.

April 2014                     Recall   13V-617            R1200, K12/1300 Fuel system, Checking fuel pump unit

April 2014                        Recall 14V-065                     Scooters, R1200, F700/800 Side stand switch

December 2013         Service Info Bulletin      R1200, F700/800, K1600,S1000RR Fuel filler Cap

December 2013         Recall 13V-549              F800S/ST  Rear wheel bearing

November 2013         Recall 13V-526              K1600GTL/GT Software update, DME

August 2013             Technical Campaign       R1200GS Clutch slave cylinder

November 2013        Technical Campaign      R1200GS, Throttle twistgrip

January 2013            Recall 12V-585              S1000RR, Side stand pivot mount

November 2012        Recall 12V-487              K1200S, K1200R, K1200R Sport, Air Ingress into Front Brake

 

To contact our service department,  click here to schedule service work

To contact our Service Department, please call 616.530.6900 or send us an email

BMW ROADSIDE ASSISTANCE 877-680-2176

 

I would like to take this opportunity to thank BMW Motorcycles of Grand Rapids (most specifically Andrea Chappell) for an extremely satisfying experience in purchasing a 1981 BMW R100RT. I live in the San Francisco Bay Area, so it was quite important that I felt comfortable with the sales person. Throughout the entire process, Andrea was professional, knowledgeable and very responsive. Purchasing any bike is a major decision, but when it comes to buying a vintage bike (site unseen), everything becomes quite amplified. I own a 2011 R1200GS, so I was quite knowledgeable of BMW bikes, but buying a bike over 30 years old can be a challenge.After the bike w...
Scott Garland ... Read More »
Outstanding motorcycle dealership. In my 41 years of motorcycle ownership, BMW Grand Rapids is the best motorcycle shop I have ever used, HOME RUN! I have bought 5 motorcycles from BMW Grand Rapids over the last 17 years. From sales, to service, to parts they are professional. Where else can you take your bike for maintenance or repair and then be offered (without even asking) another motorcycle to ride while you are waiting? Service department quotes for repair are accurate, the price for motorcycles, new and used are fair and inspected for reliability & safety. I recommend BMW Grand Rapids to everyone. Sincere thank you, BMW Grand Rapids for your enthusi...
Richard Kasbow ... Read More »
The problem was discussed over the phone prior to the repair, Bruce was 99% sure he knew what the problem was and ordered the replacement part ahead of time. They got me in 1/2 hour before my actual repair apointment and replaced the defective part quickly. Excellent Dealership...
Dan Patrick ... Read More »
Blane Kamp and his team are knowledgeable, trustworthy, and supportive. The shop is well stocked and the prices fair. They prepared my bike for trips to Alaska and the Dalton Highway, the Continental Divide, Newfoundland, and Route 66. The service was of the highest quality and the rides amazing. BMWMCGR is a friend I rely on. Jaco Hamman, PhD (Nashville, Customer since 2001)...
Jaco Hamman ... Read More »