Contact our service department with your VIN number of your motorcycle and we will check for any outstanding Recalls, Campaigns or Service bulletins.

Dec 2014                     Service Bulletin            R,F,K,C series, Multi-function switches                                                                                                                

June 2014                     Warranty Extension      05-13 R & K series, Fuel level sender warranty extension to 12 years

April 2014                   Recall   13V-617            R1200, K12/1300 Fuel system, Checking fuel pump unit

April 2014                     Recall 14V-065              Scooters, R1200, F700/800 Side stand switch

Active RECALLS can be checked at bmwmotorcycles.com by clicking "Safety Recalls" at the bottom of the page.

To contact our service department,  click here to schedule service work

To contact our Service Department, please call 616.530.6900 or send us an email

BMW ROADSIDE ASSISTANCE 877-680-2176

 

I would like to take this opportunity to thank BMW Motorcycles of Grand Rapids (most specifically Andrea Chappell) for an extremely satisfying experience in purchasing a 1981 BMW R100RT. I live in the San Francisco Bay Area, so it was quite important that I felt comfortable with the sales person. Throughout the entire process, Andrea was professional, knowledgeable and very responsive. Purchasing any bike is a major decision, but when it comes to buying a vintage bike (site unseen), everything becomes quite amplified. I own a 2011 R1200GS, so I was quite knowledgeable of BMW bikes, but buying a bike over 30 years old can be a challenge.After the bike w...
Scott Garland ... Read More »
Blane Kamp and his team are knowledgeable, trustworthy, and supportive. The shop is well stocked and the prices fair. They prepared my bike for trips to Alaska and the Dalton Highway, the Continental Divide, Newfoundland, and Route 66. The service was of the highest quality and the rides amazing. BMWMCGR is a friend I rely on. Jaco Hamman, PhD (Nashville, Customer since 2001)...
Jaco Hamman ... Read More »
24k service and fuel pump recall - R1200RT 2008Excellent job as promised and and as estimated.In and out in 5 hours.Thanks for the good experience...
david upchurch ... Read More »
I always have a topflight experience here. Knowledgeable friendly staff! VERY GOOD service, fair prices on motorcycles too!...
Greg Hoeft ... Read More »