Contact our service department with your VIN number of your motorcycle and we will check for any outstanding Recalls, Campaigns or Service bulletins.

 

June 2014                       Warranty Extension       05-13 R & K series, Feul level sender warranty extension to 12 years

April 2014                   Recall   13V-617            R1200, K12/1300 Fuel system, Checking fuel pump unit

April 2014                        Recall 14V-065                   Scooters, R1200, F700/800 Side stand switch

December 2013         Service Info Bulletin      R1200, F700/800, K1600,S1000RR Fuel filler Cap

December 2013         Recall 13V-549              F800S/ST  Rear wheel bearing

November 2013         Recall 13V-526              K1600GTL/GT Software update, DME

November 2013        Technical Campaign      R1200GS, Throttle twistgrip

 

 

 

To contact our service department,  click here to schedule service work

To contact our Service Department, please call 616.530.6900 or send us an email

BMW ROADSIDE ASSISTANCE 877-680-2176

 

Outstanding motorcycle dealership. In my 41 years of motorcycle ownership, BMW Grand Rapids is the best motorcycle shop I have ever used, HOME RUN! I have bought 5 motorcycles from BMW Grand Rapids over the last 17 years. From sales, to service, to parts they are professional. Where else can you take your bike for maintenance or repair and then be offered (without even asking) another motorcycle to ride while you are waiting? Service department quotes for repair are accurate, the price for motorcycles, new and used are fair and inspected for reliability & safety. I recommend BMW Grand Rapids to everyone. Sincere thank you, BMW Grand Rapids for your enthusi...
Richard Kasbow ... Read More »
24k service and fuel pump recall - R1200RT 2008Excellent job as promised and and as estimated.In and out in 5 hours.Thanks for the good experience...
david upchurch ... Read More »
Blaine,I wanted to give you some feedback on my GS that I purchased from Andrea. I found her to be most helpful, enthusiastic, and informed on the protocols in the sale. Most importantly she still remembers me by name, when I visit your store, which is a great attribute for a continued relationship. This past week I had the occasion to have my GS in for service, and as you know I can be rather critical if things aren't done the way they should be. My contact in service was with Bruce, I called several days in advanced and clearly outlined what I wanted to have done upon my arrival. When I dropped the GS off, Bruce had everything documented exactly as w...
Jimmy Patrick ... Read More »
I would like to take this opportunity to thank BMW Motorcycles of Grand Rapids (most specifically Andrea Chappell) for an extremely satisfying experience in purchasing a 1981 BMW R100RT. I live in the San Francisco Bay Area, so it was quite important that I felt comfortable with the sales person. Throughout the entire process, Andrea was professional, knowledgeable and very responsive. Purchasing any bike is a major decision, but when it comes to buying a vintage bike (site unseen), everything becomes quite amplified. I own a 2011 R1200GS, so I was quite knowledgeable of BMW bikes, but buying a bike over 30 years old can be a challenge.After the bike w...
Scott Garland ... Read More »