Prompt, considerate, and quality service is our primary goal and concern.
We have two BMW certified mechanics working both full time.
Appointments are necessary for service work.
The majority of the time we'll have your bike ready for you the same day. Same day service is of course dependent upon your service requirements as well as the backlog of our service department.
Depending on your schedule, you may decide to wait in our showroom while your bike is being worked on. We have motorcycle related reading materials for you to read while waiting and you may help yourself to a cup of coffee or two.
Washing and detailing of your bike is available if you so desire.
SERVICE LOANER PROGRAM
There will be a $20 charge toward upkeep of the motorcycle. If your motorcycle is under warranty or extended warranty and has been purchased from us this fee will be waived.
The fuel tank will be full upon delivery. All customers are expected to top-off the fuel tank immediately prior to returning their loaner to the shop. A $20.00 fee will be charged to any customer who returns a loaner without a full tank to offset the direct cost to the shop for refueling.
The customer assumes responsibility for payment of $1000.00 insurance deductible should any damage occur to a loaner, regardless of fault. In addition, the customer must agree to not allow anyone else to operate the signed-out loaner.
Secure, dry, indoor storage is available if you have a need.
Pick up and delivery of your motorcycle is also an option but needs to be discussed with our service manager.
We care about you and your bike. If you are happy with our service, please tell your friends. If you're not pleased with our service, please tell us and give us a chance to make it right.