Always friendly/personableAlways superior serviceFantastic staff...
Brandon Lutz ... Read More »
24k service and fuel pump recall - R1200RT 2008Excellent job as promised and and as estimated.In and out in 5 hours.Thanks for the good experience...
david upchurch ... Read More »
I would like to take this opportunity to thank BMW Motorcycles of Grand Rapids (most specifically Andrea Chappell) for an extremely satisfying experience in purchasing a 1981 BMW R100RT. I live in the San Francisco Bay Area, so it was quite important that I felt comfortable with the sales person. Throughout the entire process, Andrea was professional, knowledgeable and very responsive. Purchasing any bike is a major decision, but when it comes to buying a vintage bike (site unseen), everything becomes quite amplified. I own a 2011 R1200GS, so I was quite knowledgeable of BMW bikes, but buying a bike over 30 years old can be a challenge.After the bike w...
Scott Garland ... Read More »
Besides the fact we've been friends for years, this is a dealership you can call home. Andrea rocks as a knowledgeable sales person, and all staff are similarly educated and helpful. My departed husband and I bought (30?-I lost count) motorcycles from Blane over the years and never had an issue with any of the bikes or service (except Rod bought the same bike twice during his many purchases-a story we love to relive ). I look forward to new experiences on the 2014 F700GS! I will speak for Rod and myself - top notch bikes at a top notch dealership. - Tuny Pierce, PhD...
Tuny Pierce ... Read More »